Alex Morgan
Customer Service
alex@example.com • +48 500 000 000 • Warsaw, Poland • linkedin.com/in/example • example.com
Professional Summary
Experienced customer service with 4+ years of experience across European markets, combining hands-on delivery with clear reporting and stakeholder communication.
Work Experience
Customer Service · Northwind Group
03/2022 – Present
Warsaw, Poland
Plan and execute digital campaigns across paid social, search and email for EU markets.
- Increased inbound leads by 38%
- Reduced cost per acquisition by 22%
Junior Customer Service · Baltic Media House
06/2020 – 02/2022
Gdansk, Poland
Supported content production, reporting and event marketing.
- Launched monthly newsletter with 12k subscribers
Skills
Languages
Projects
EU Product Launch
Cross-market launch campaign covering five European countries.
HubSpot, Meta Ads, Looker Studio · example.com/case-study
Education
MA, Marketing & Communication · University of Warsaw
10/2016 – 06/2020
Warsaw, Poland
Certifications
Google Ads Search · Google · 02/2024 → 02/2026
Customer Service — Modern Professional
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